Shipping Policy

At Carlinor, we aim to deliver your lawn mower and garden equipment quickly, safely, and reliably. Below you will find all the important information about our shipping process.

1. Shipping Areas

We currently ship to:

• United states

If you are located outside these areas, please contact us to discuss possible shipping options.

2. Processing Time

Orders are typically processed within 1–3 business days after payment is received or confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation once your order has been dispatched.

3. Delivery Time

Estimated delivery times after dispatch:

Delivery times may vary depending on the carrier, your location, and product availability. Delays caused by the shipping provider are beyond our control.

4. Shipping Costs

Shipping costs are calculated based on:

• Delivery location

• Weight and size of the item(s)

• Shipping method selected

The exact shipping cost will be clearly displayed during the checkout process before you confirm your order.

Note: For bulky items such as lawn mowers, additional shipping fees may apply. These will be shown transparently before purchase.

5. Order Pickup

You are welcome to pick up your order directly from our location:

Carlinor
texas
san antonio texas 78228
United states

Please contact us in advance to arrange a pickup time:

 +16464313060

6. Shipping Providers

We work with reputable shipping partners to ensure your order arrives safely. The carrier used may vary depending on the destination and product size.

7. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation with tracking information (where available), so you can follow your delivery status.

8. Damaged or Lost Shipments

If your shipment arrives damaged, please:

1. Note the damage on the delivery receipt (if possible)

2. Take photos of the damaged packaging and item

3. Contact us immediately at +164643130602347  or via carlinor.online

If your shipment is lost in transit, please contact us and we will work with the carrier to resolve the issue as quickly as possible.

9. Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

If a package is returned to us due to an incorrect address, we will contact you to arrange re-delivery. Additional shipping costs may apply.

10. Customs and Import Duties (EU/International)

For deliveries outside Germany, any applicable customs duties, taxes, or import fees are the responsibility of the customer. These charges are not included in our prices or shipping costs.

11. Contact Us

If you have any questions about shipping, please contact us:

 Carlinor
2347 texas ave , san antonio texas 78228, United states
 +16464313060
 carlinor.online